Furniture items that are in stock will be delivered within 15 to 20 business days after the order is placed. Products that are made to order — which means the furniture is individually built for you (bespoke) after your order is placed, will typically be delivered within 30 to 45 business days. Contact us at firstname.lastname@example.org for items to be manufactured in bulk quantities.
Please note that we at Sunrise incorporation Pvt. Ltd. give quality the utmost priority which means the variances in the lead time depends on production and cannot be rushed to shipping. Once your product is shipped, we will provide you with an estimated delivery date. Learn more about our process here.
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sunriseinterio.com offers a 7-Day Return Policy for all products.
Returns are accepted only for the following reasons:
Sunrise incorporation Pvt. Ltd. Return Policy is applicable only for 7 days from receipt of the product and applicable only for the following reasons: Damage / dead on arrival, Manufacturing defect/Expired product & In-correct product. The time frame starts from date the product was delivered as per the confirmation received from our logistics team or courier partners. The refund amount will be equal to the Paid amount for an item.
The product to be returned must be unused and in the same condition as you received it. To initiate claim request please call us on +91 7877859176 and email at email@example.com.
Sunrise incorporation Pvt. Ltd. will pick up the product that you wish to return from your doorstep; however for locations where we do not have reverse pick up facility, we may request you to self-ship the product to us or dispose/ destroy them.
Once your return claim is Accepted, Refunds will be processed within 72 Hours. Depending on the mode of payment you used, Banks and Payment Gateways usually take between 5-7 working days to credit the amount to your account.